Frequently Asked Questions
Everything about ordering, delivery, tracking and product information at Face2Face Bazar.
How do I order baby food or healthy food products online?
Browse a category, open the product page to read its details, add it to your cart and complete checkout with your delivery address.
Where can I see ingredients and pack information?
Every product page lists the ingredient, pack size, storage and manufacturer information shared by the brand. Please read the pack itself when it arrives.
Do you share certification documents?
Where a brand or manufacturer provides certification documents, we show them on the product page. We do not make claims that the manufacturer has not supplied.
Which areas do you deliver to?
We deliver to serviceable pin codes across India. Enter your pin code at checkout to confirm availability for your address.
How long does delivery take?
Delivery time depends on your location and the product. The estimated timeline is shown during checkout and in your order confirmation.
Can I track my order?
Yes. Order status and tracking are available in the Track Order section of your account.
Is baby food suitable for my child?
Please read the age guidance and ingredients on the pack and speak to your paediatrician before introducing any new food to your baby.